Website: https://erp-news.com
Effective Date: 16 October 2026
Last Updated: 16 October 2026

1. Introduction

Welcome to ERP-News.com (“we”, “our”, “us” or the “Website”).

ERP-News.com is a news and information website providing news, articles, insights, analysis and updates relating to Enterprise Resource Planning (ERP), enterprise software, business technology, digital transformation, automation and related industries.

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share and protect personal information when you visit or interact with our Website.

This policy is intended to reflect applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations 2003 (PECR), as applicable.

By using our Website, you acknowledge that you have read this Privacy Policy. Where consent is legally required, we will request it separately.

2. Who We Are

For the purposes of applicable data protection legislation, the organisation operating ERP-News.com is responsible for determining how and why personal information is processed.

Website: https://erp-news.com
Website name: ERP-News.com
Privacy contact email: vp@erp-news.com

If you have questions about this Privacy Policy or how we handle your personal information, please contact us using the details above.

3. Personal Information We Collect

Depending on how you use our Website, we may collect the following categories of information.

3.1 Information You Provide Directly

You may provide personal information when you:

• Contact us through a contact form or email.
• Subscribe to our newsletter or email updates.
• Submit feedback, comments, story suggestions or editorial enquiries.
• Submit an article, guest contribution, press release or business announcement.
• Make an advertising, sponsorship or commercial enquiry.
• Participate in surveys, competitions or other activities we may introduce.

This information may include your name, email address, organisation, job title, telephone number and the contents of your message or submission.

We only request information that is reasonably necessary for the relevant purpose.

3.2 Information Collected Automatically

When you visit ERP-News.com, certain technical information may be collected automatically, including:

• IP address.
• Browser type and version.
• Device type and operating system.
• General geographic location inferred from your IP address.
• Pages and articles viewed.
• Referring website or source.
• Date, time and duration of visits.
• Website interactions and performance information.
• Cookie identifiers and similar online identifiers, where applicable.

We use this information to operate the Website, understand readership, maintain security, diagnose technical issues and improve our content and services.

Non-essential tracking technologies will only be used where the required consent or other applicable legal conditions have been satisfied.

3.3 Information from Third Parties

We may receive information from third-party service providers, such as website analytics providers, advertising partners, newsletter platforms or social media services.

Where applicable, this information may relate to website performance, referral traffic, advertising effectiveness or interactions with our content.

If we obtain personal information from another source, we will provide the privacy information required by applicable law.

4. How We Use Your Information

We may process personal information for the following purposes:

Purpose	Examples
Website operation	Displaying articles, maintaining functionality and managing technical services.
Reader communications	Responding to questions, feedback and editorial enquiries.
Newsletter subscriptions	Sending news, updates and other content requested by subscribers.
Editorial activities	Reviewing submissions, contacting contributors and managing corrections or feedback.
Audience analytics	Understanding readership trends and improving website content.
Advertising and sponsorship	Managing commercial enquiries and, where applicable, measuring advertising performance.
Security and fraud prevention	Detecting malicious activity, spam, abuse and unauthorised access.
Legal compliance	Meeting legal obligations and responding to lawful requests.
Business administration	Managing suppliers, professional relationships and operational requirements.

We will not use personal information for purposes that are incompatible with the purposes described in this policy without providing further information and obtaining consent where required.

5. Our Lawful Bases for Processing

Under the UK GDPR, we must have a lawful basis for processing personal information. Depending on the circumstances, we may rely on the following bases:

Consent: Where you have freely agreed to a specific use of your information, such as receiving certain marketing communications or allowing non-essential cookies where consent is required.

Legitimate interests: Where processing is necessary for our legitimate business interests, such as operating and improving the Website, understanding readership, maintaining security and responding to relevant business enquiries, provided these interests do not override your rights and interests.

Contract: Where processing is necessary to take steps at your request before entering into a contract or to perform a contract with you.

Legal obligation: Where we need to process or retain information to comply with applicable laws.

Where we rely on legitimate interests, those interests will be assessed against your rights and freedoms. You may have the right to object to certain processing, as explained in this policy.

6. Newsletters and Email Communications

If you subscribe to our newsletter or email updates, we may use your email address and any related subscription preferences to deliver the communications you requested.

We may use a third-party email service provider to manage subscriptions and deliver emails.

You can unsubscribe at any time by using the unsubscribe link included in our emails or by contacting us directly.

Where we send direct marketing communications, we will comply with applicable data protection and electronic communications requirements. We will obtain consent where required and will honour valid objections and unsubscribe requests.

Unsubscribing from marketing emails will not prevent us from sending necessary non-marketing communications where appropriate.

7. Cookies and Similar Technologies

ERP-News.com may use cookies, pixels, tags and similar technologies to support website functionality and understand how visitors interact with our content.

These technologies may fall into the following categories:

Strictly necessary cookies: Required for essential website functions, security or other permitted purposes.

Analytics cookies: Used to understand visitor numbers, page views, traffic sources and content performance.

Advertising cookies: Used, where applicable, to measure advertising, limit repeated advertisements or support relevant advertising.

Preference cookies: Used to remember settings or preferences where applicable.

We will provide appropriate information about the cookies and similar technologies used on the Website. Non-essential technologies will not be activated before the required consent is obtained, unless an applicable legal exception applies.

You can manage your preferences through our cookie consent banner or settings tool, where available. You may also be able to manage cookies through your browser, although blocking certain cookies may affect website functionality.

For more information, please refer to our Cookie Policy, if published separately.

8. Analytics and Website Performance

We may use analytics tools to measure traffic, identify popular articles, understand audience behaviour and improve the Website.

These tools may process information such as page views, session information, device details, approximate location and online identifiers.

Depending on the analytics service and its configuration, information may be processed by an independent provider and may be transferred outside the UK.

Where required, we will obtain consent before enabling analytics cookies or similar technologies. We will also implement appropriate safeguards and contractual arrangements where necessary.

The specific analytics providers used by ERP-News.com should be identified in our Cookie Policy or other relevant privacy information once our website technology has been finalised.

9. Advertising and Sponsored Content

ERP-News.com may display advertisements, sponsored articles, promotional content or commercial partnerships.

If we use third-party advertising networks, those providers may process certain information about visitors to deliver, measure or improve advertising, subject to applicable law and the user’s preferences.

Where advertising technologies require consent, we will obtain it before activating them.

Sponsored articles and other paid promotional content should be identified appropriately so that readers can distinguish commercial material from independent editorial content.

We do not sell personal information to third parties in exchange for payment. However, certain advertising or analytics arrangements may involve the sharing or disclosure of information, including online identifiers, as described in this policy and our cookie disclosures.

10. Comments, Contributions and Editorial Submissions

If we introduce comments, contributor profiles, article submissions or other user-generated content features, we may process information associated with those activities.

This may include your name or chosen display name, contact details, submission content and relevant correspondence.

Information intentionally published as part of an article, comment or contributor profile may become publicly accessible. Please do not include private or confidential information in material intended for publication.

We may review, moderate, edit or decline submissions in accordance with our editorial standards and applicable law.

We will explain any additional processing requirements when introducing features that collect personal information.

11. How We Share Personal Information

We may share personal information with the following categories of recipients where necessary and lawful:

• Website hosting and infrastructure providers: To host, maintain and secure the Website.
• Technology and analytics providers: To support website performance, analytics and technical operations.
• Email and newsletter providers: To deliver subscriptions and manage email communications.
• Advertising partners: Where applicable, to provide and measure advertising in accordance with your preferences and applicable law.
• Professional advisers: Such as legal, accounting or compliance advisers, where necessary.
• Regulatory authorities and law enforcement: Where disclosure is legally required or necessary to protect rights, safety or security.
• Business successors: In connection with a merger, acquisition, restructuring or transfer of business, subject to applicable legal requirements.

We do not authorise service providers to use personal information for unrelated purposes where they act on our behalf as processors.

We do not sell personal information to third parties for money.

12. International Data Transfers

Although ERP-News.com is intended to serve readers in the UK, some of our hosting, analytics, email or other technology providers may process information outside the United Kingdom.

Where personal information is transferred internationally, we will take the steps required by applicable UK data protection law. Depending on the circumstances, these may include relying on UK adequacy regulations, entering into the UK International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses, or implementing another legally recognised transfer mechanism.

You may contact us for further information about relevant international transfers and safeguards.

13. How Long We Retain Personal Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including applicable legal, accounting, reporting and security requirements.

Our retention periods may vary by information category:

• General enquiries: For as long as necessary to respond and manage any resulting follow-up.
• Newsletter information: Until you unsubscribe or your subscription is otherwise terminated, subject to the limited retention of suppression records where appropriate.
• Editorial submissions: For as long as necessary to review, manage or maintain the relevant editorial relationship or published material.
• Technical and analytics information: According to the retention settings and requirements applicable to the relevant system.
• Legal and security records: For as long as necessary to investigate incidents, protect our rights or meet legal obligations.

We will periodically review retained information and securely delete or anonymise it when it is no longer needed.

14. How We Protect Your Information

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

These measures may include access controls, secure hosting, encryption where appropriate, software updates, security monitoring and limiting access to authorised personnel and service providers.

However, no method of transmitting information over the internet or storing electronic data is completely secure. We cannot guarantee absolute security.

If a personal data breach occurs, we will take appropriate steps in accordance with applicable legal requirements.

15. Your Data Protection Rights

Depending on the circumstances and applicable law, you may have the right to:

Access: Request a copy of the personal information we hold about you.

Rectification: Request correction of inaccurate or incomplete information.

Erasure: Request deletion of your personal information where the legal conditions are met.

Restriction: Request that we restrict certain processing in qualifying circumstances.

Data portability: Request certain personal information in a structured, commonly used and machine-readable format, where the right applies.

Objection: Object to processing based on legitimate interests and to direct marketing. You have an absolute right to object to processing for direct marketing purposes.

Withdraw consent: Withdraw consent at any time where processing is based on consent. Withdrawal does not affect the lawfulness of processing before withdrawal.

These rights are not absolute and may be subject to legal exceptions. We will consider and respond to requests in accordance with applicable law.

To exercise your rights, contact us at vp@erp-news.com. We may need to verify your identity before responding.

16. Complaints to the Information Commissioner’s Office

If you have concerns about how we process your personal information, we encourage you to contact us first so that we can attempt to resolve the issue.

You also have the right to complain to the UK’s Information Commissioner’s Office (ICO), the independent authority responsible for upholding information rights.

Website: https://ico.org.uk/
Telephone: 0303 123 1113

You may contact the ICO directly if you believe your personal information has been handled unlawfully.

17. Third-Party Websites and Embedded Content

Our articles may contain links to external websites, videos, social media posts or other embedded content.

When you follow an external link or interact with embedded content, the relevant third party may collect information about you in accordance with its own privacy policy and settings.

We do not control the privacy practices of independent third-party websites and services. We encourage you to review their privacy notices before providing personal information.

18. Children’s Privacy

ERP-News.com is intended primarily for an audience interested in professional, business and enterprise technology news. It is not specifically directed at children.

We do not knowingly collect personal information from children where doing so would be unlawful. If you believe that a child has provided personal information to us inappropriately, please contact us so that we can investigate and take appropriate action.

19. Automated Decision-Making and Profiling

We do not intend to make decisions producing legal or similarly significant effects on individuals solely through automated processing based on information collected through the Website.

If we introduce profiling or automated decision-making that triggers additional legal obligations, we will update this policy and provide any information or safeguards required by applicable law.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our operations, website features, service providers, technologies or legal obligations.

Any revised version will be published on this page with an updated “Last Updated” date.

Where required by law, we will notify affected individuals of material changes and obtain any additional consent that may be necessary.

We encourage you to review this policy periodically.

21. Contact Us

If you have questions, requests or concerns relating to this Privacy Policy or the handling of your personal information, please contact:

ERP-News.com

Email: vp@erp-news.com

Website: https://erp-news.com

We will review your enquiry and respond in accordance with applicable data protection requirements.