Sage Intacct Standardises Hospitality Finance Without Replacing Every System
Key Takeaways
⇨ Sage Intacct gives Cote Hospitality a standardised financial structure across its hotels, camps and corporate operations.
⇨ A common chart of accounts supports multi-entity financial management and makes it easier to integrate newly acquired properties.
⇨ Specialist forecasting and accounts payable systems remain integrated around the core financial platform rather than being replaced.
Cote Hospitality has standardised its finance operations on Sage Intacct, moving away from an environment that included QuickBooks, Great Plains, Clickbook and multiple property-level interfaces. The new structure provides hotels, camps and corporate operations with a common general ledger and profit and loss framework.
Cote deliberately retained specialist systems for forecasting and accounts payable where they continued to meet specific operational requirements. The result is a financial architecture that standardises the core without requiring every process to move onto a single platform.
From Multiple Systems to a Standardised Financial Core
Cote Hospitality had been managing finance across several applications, with individual properties maintaining their own interfaces into the wider environment. As the portfolio grew, Cote decided to simplify its financial structure and make cloud-based finance a priority.
Cote worked with Acumen Information Systems as its implementation partner to establish a consistent chart of accounts and profit and loss structure covering corporate operations, summer camps and hotels. The framework also includes dimensions for hospitality segments such as rooms, golf, and food and beverage.
This structure gives leadership a common financial model across properties while creating a repeatable framework for adding new entities. When Cote acquires another property, it can be incorporated into an established general ledger and reporting structure rather than requiring a new financial model to be designed from scratch.
Standardisation therefore goes beyond replacing the underlying software. It reduces the amount of finance design required when the organisation adds another property and provides Cote with a consistent foundation for consolidated reporting.
Why Cote Kept Specialist Systems Around Intacct
Moving its financial core to Intacct did not require Cote to replace applications that continued to meet specific business requirements. The company retained its existing accounts payable automation because its routing and controls aligned with Cote’s approval processes.
ProfitSword also remains central to day-to-day budgeting and forecasting. Operational information from property systems moves through ProfitSword, where it is reconciled before summarised results are transferred into Sage Intacct. ProfitSword continues to serve as the forecasting hub, while Intacct provides the foundation for financial statements and the custom reports used by leadership.
This division gives each system a clearly defined role. Specialist applications continue to support the processes they handle effectively, while Intacct provides the common financial structure.
The same approach applies to hospitality performance data. Measures such as average daily rate, revenue per available room, occupancy and outlet-level statistics can feed into management reporting without requiring Cote to replace the operational applications that generate them.
What This Means for ERP Insiders
Standardised finance can speed up new-entity onboarding. Cote’s common chart of accounts and P&L structure gives new properties a predefined framework to fit into. Organisations managing acquisitions or complex multi-entity structures can apply the same principle to reduce the amount of finance design required each time a new business unit is added.
Core ERP does not need to absorb every specialist process. Cote retained ProfitSword and its existing AP automation because those systems continued to meet defined business requirements. ERP teams can apply the same approach by deciding which processes need to sit within the core platform and which specialist applications should remain integrated around it.
Clear system boundaries matter as much as consolidation. Cote’s model separates forecasting, approvals, operational data and financial reporting across systems with clearly defined roles. Organisations can use the same architectural principle to standardise financial data without forcing every process onto one platform.